Metro Mobility Service Area and Hours changing on July 1, 2026

Metro Mobility's service area and hours are based on the service area and hours of the regional fixed route system. As these fixed routes change, Metro Mobility changes its service area and hours to reflect them. Specific Metro Mobility trips may move from being within the ADA service area to the NonADA service area effective July 1, 2026. Certain communities will see changes to their Metro Mobility hours of service on this date. View the upcoming changes to community hours, and check whether your trips will be in the ADA or NonADA service area.

Metro Mobility

Metro Mobility is a shared ride public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Trips are provided for any purpose. Read about our regional commitment to Metro Mobility.

ELIGIBILITY & CERTIFICATIONS

You'll need to complete a two-part Application/Certification form to get started. See eligibility guidelines and the application form.

TRIP PROVIDERS, AREAS & HOURS

Three companies transport riders, based on the rider's home address. See trip providers, service areas and hours of service.

SCHEDULING TRIPS

How to request and cancel trips, set up standing orders and standby trips. See guidelines to ensure uninterrupted service.

RIDING METRO MOBILITY

What to expect from us, and what we expect of you. How to ride and avoid service interruptions. Learn about Supplemental Services and alternatives to Metro Mobility.

PAYING FOR TRIPS

Peak and Nonpeak fares, holiday fares, and downtown fare zones. Pay for trips with cash (exact change required) or with stored-value electronic Go-To cards.

PREMIUM ON DEMAND

Premium on Demand trips provide a faster same-day trip directly to your destination. Trips are in taxis and are NOT shared. Metro Mobility pays up to $20 of the fare.

Download the free iHail app on the Apple App store or Google Play store.